WhatsApp Chatbot · AI Automation for Cielo Verde Lodge — VigoStudio digital agency
WhatsApp Chatbot · AI Automation Cotacachi, Imbabura · Ecuador

Cielo Verde Lodge

Hotel bookings automated over WhatsApp with AI, connected live to the PMS.

2 weeks Implementation
Little Hotelier Integration
WhatsApp Channel

The project

Cielo Verde Lodge is a boutique hotel that used to manage its bookings manually over WhatsApp. We implemented ISSA CRM AI — our WhatsApp chatbot — connected via API to Little Hotelier, the hotel property-management system (PMS) and channel manager (powered by SiteMinder) they already used to run availability, rates and sales channels.

The challenge

Connecting an AI chatbot to a live hotel PMS without disrupting active bookings, and training it to handle real availability, rates and confirmations — not just generic replies. Two weeks of implementation with the full VigoStudio team working alongside the Cielo Verde Lodge team.

Result

Cielo Verde Lodge automated its WhatsApp booking management — instant responses, real availability connected to the PMS, and less operational load for the hotel's team.

Want to automate your business?

WhatsApp Chatbot

Frequently asked questions

Do you integrate WhatsApp chatbots with systems I already use?

Yes — that's exactly what we did for Cielo Verde Lodge: we connected our AI WhatsApp chatbot (ISSA CRM) via API to Little Hotelier, the PMS they already used, so bookings, availability and rates live in one communication ecosystem instead of being managed by hand separately.